FAQ

Since all of our LVP flooring comes with a Rigid Stone Polymer Composite Core, there is little to no acclimation time before the install. However, because there are times with great temperatures and humidity variability, we recommend waiting at least 24hrs to 48hrs to install.

We work with our own exclusive independent distributors to bring you the best price and customer service. To find a warehouse near you visit our locations page.

All of our flooring can be installed as floating floors. We will teach you how to do it yourself or help you find a professional installer!

Some lower-quality LVP brands can emit VOCs, which can be hazardous to the environment and your health. We take our responsibility to the environment seriously. Each one of our floors is low VOC and 100% recyclable at the end of their life.

We offer both luxury vinyl plank (LVP) and luxury vinyl tile (LVT).

Yes, all our flooring is 100% waterproof! (Perfect for bathrooms and kitchens!)

To purchase our flooring, start by booking a consultation with the warehouse nearest to you. After than our flooring consultants will help you find the perfect floor, its that simple!

No, however we offer great installer recommendations and can teach you how to install it yourself!

Thickness in vinyl flooring refers to the total thickness of the plank or tile. The thicker the flooring, the more durability it has to withstand everyday traffic without wearing down.

Our headquarters is located in Spartanburg, South Carolina and our warehouses are located across the United States.

Yes, each piece of flooring sold comes with a robust wear layer designed to hold up to whatever life throws at it!

We do not ship floorings, however our distributors may be able too. Please contact the nearest warehouse or send us a message.

No, due to the nature of click-lock LVP flooring, our floors are to be installed as floating floors. The use of liquid nails could potentially hurt the underlayment attached.

With natural moisture resistant properties of our LVP Flooring, it is a perfect fit for a basement or any other areas (bathrooms & kitchens) that may have excessive moisture. The stone polymer composite core enhances the moisture resistance from within and the thick wear layers provide a safety barrier from spills and accidents on the surface.

Yes, we want to make sure you find the best floors possible, whether that is with us or someone else. To ensure this, we are by appointment only, so that you get one-on-one service and we can learn the needs of whatever project you have.

Yes, each plank sold comes with a high quality 1mm IXPE underlayment pad attached. Combing the underlayment with the flooring itself saves time and hassle when it comes to installation.

Our LVP flooring combines comfort and convenience with an attached 1mm IXPE pad, eliminating the need for separate underlayment. Each plank is engineered for optimal performance as-is—adding any additional underlayment will void the warranty. With everything you need built right in, installation is simple, fast, and worry-free.

To find a warehouse near you please use our distributor locator. Or send us a message and we will direct you to the closest warehouse.

Each plank sold comes with a limited lifetime and a limited 10 year commercial guarantee.

Since all of our LVP flooring comes with a Rigid Stone Polymer Composite Core, there is little to no acclimation time before the install. However, because there are times with great temperatures and humidity variability, we recommend waiting at least 24hrs to 48hrs to install.

CASE Floors operates in a unique way to eliminate overpaying for high performance LVP flooring. Instead of fancy showrooms and gimmicks like the other guys, we utilize our warehouses and just a top quality product. In addition, all of our warehouses are by appointment only, passing the savings of overhead to you!

The square footage per box varies depending on the product specifications. Our Essential Elegance Collection (4.5mm thick) LVP is 26 square feet per box. Our Signature Style Collection (5mm thick) LVP is 24 square feet per box. Our Luxe Living Collection (6.5mm thick) LVP is 19 square feet per box.

We don’t show prices because each of our locations sets their own price. This means competitive prices per location. Contact a warehouse near you to find out the price of our flooring.

Since all of our LVP flooring comes with a Rigid Stone Polymer Composite Core, there is little to no acclimation time before the install. However, because there are times with great temperatures and humidity variability, we recommend waiting at least 24hrs to 48hrs to install.

At CASE Floors, we understand the importance of transparency and trust when it comes to purchasing LVP flooring. That’s why we’ve eliminated the need for showrooms altogether. Instead, we utilize our distributors’ warehouses as our showrooms, allowing you to see and feel the high quality of our products without any fancy gimmicks or misleading lighting. With us, you can rest assured that what you see is what you get – real people, straightforward processes, and durable flooring that won’t break the bank.

Luxury Vinyl Plank (LVP) and Luxury Vinyl Tile (LVT) are very similar, they function the same way just have a different look. LVP looks more like hardwood floors and LVT looks like tile.

Yes all of our flooring is able to be installed around radiant heating.